The LMS National Depot Center is located in Irvine, CA and has more than 21,000 square feet of depot warehouse and testing facilities.  Our depot staff is certified in the major printer manufacturers and uses only the latest in test and diagnostic equipment.  Whether your printing requirements are TCP/IP, Twin-ax, Serial, Parallel, Centronix, or Coax, our facility has the capability of fully testing and repairing your printers and Interface. 

Need a quote?  

Our standard Depot rate is 70/hr. with additional cost for parts.  If you would like to send your printer in for depot repair please do not forget to follow the following steps to aid us in recognizing your order.

1.                  Call LMS @ 1.800.240.8721 and open a service order. (Reference your service order number when checking status)

2.                  If you are an existing customer, ask for an RMA#. (Write this number on the outside of your box)

3.                  If you are not an existing customer, you will need to apply for terms or use a credit card for payment.

4.                  Carefully package your printer. (LMS is not responsible for shipping damage)

5.                  Ship to:

LMS Inc. Depot
17551 Von Karman Ave.
Irvine, CA  92614

6.                  Allow 7-10 days for repair.  If you are in need of your printer sooner, our Expedite service, whole unit advanced exchange, or annual maintenance contracts are available.

Supported Products

LMS can support virtually any printing product on the market.  For a listing of supported products by manufacturer, check out our supported printer manufacturers listing.

Questions?

If you have further questions about LMS Depot service or any other offerings, go to the contact page to e-mail in your question or call 1-800-240-8721.